Terms of service

Terms of service

Overview

This website is operated by Glacé. Throughout the site, the terms "we", "us" and "our" refer to Glacé. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Products and pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any colour will be accurate.

We reserve the right to limit the quantities of any products we offer, and to refuse any order you place with us.

In the event a product is listed at an incorrect price due to typographical error, we reserve the right to refuse or cancel any orders placed for that product and will refund you in full.

Product use and disclaimer

Our products are cosmetic tools intended for external use on the skin. They are not medical devices.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Nothing on this website constitutes medical advice.

Cold therapy is not appropriate for everyone. If you have rosacea, Raynaud's phenomenon, cold urticaria, reduced skin sensation, or any condition affected by cold, consult a physician before use. Discontinue use immediately and seek medical advice if you experience pain, numbness, prolonged redness, or any adverse reaction.

Do not apply the product to broken, irritated, or recently treated skin. Do not hold the product stationary against one area of skin. Keep out of reach of children.

Any results described on this website are cosmetic and temporary, and individual results vary.

Accuracy of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Orders and billing

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household or per order.

Third-party links

Certain content and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products procured using the Service.

Our total liability to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid us for the product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Glacé from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms of Service.

Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed and shall not affect the validity and enforceability of the remaining provisions.

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States.

Changes to terms of service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to this website. Your continued use of the website following any changes constitutes acceptance of those changes.

Contact information

Questions about these Terms of Service should be sent to support@theglace.shop.

Last updated: August 27, 2026